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Your Gym Is Closed Due to the Coronavirus Pandemic: Are You Entitled to a Membership Refund?
Life took a sudden, unexpected turn for most Americans over the last several weeks as the coronavirus spread from China and made its way across the globe. Because of mandatory shelter-in-place orders, millions of people are hunkering down at home for the long haul. Of course, no one is quite sure of just how long this particular haul will be.
People can’t leave home to go to work unless they’re considered essential workers and have the letter to prove it. New regulations limit the number of people allowed in grocery stores, pharmacies, and other establishments. Travel plans are on hold for now, and certain locales have temporarily closed their doors altogether.
All this brings about quite a few questions. When will this unprecedented widespread shutdown actually end? How long will it be before life begins to return to normal? Some of the most common questions revolve around the money people already paid out for public events that are cancelled and memberships to various organizations that are now closed. Is that money lost forever? Gyms are among the businesses left out of bounds for the public at present, leaving many wondering if they’re entitled to refunds for prepaid memberships.
Exploring the Scope of the Situation
Based on recent statistics from the health and fitness sector, more than 39,500 gyms currently operate across the United States. Health clubs throughout the nation took in more than $32 billion during the last year for which information is available, and analysts expected that figure to surge this year. Now that those facilities are closed to the public at the hands of COVID-19, their 62.5 million members are essentially left in the lurch.
How Are Gyms Handling the Situation?
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Gyms appear to be handling the COVID-19 shutdown in a variety of ways. Many now offer online training sessions and workout tutorials to help their members stay in shape until the crisis passes and they can return to on-site visits. Of course, that doesn’t exactly provide a full workout regimen for people who don’t have the necessary equipment at home. Some are handing out full refunds on their membership fees whereas others are offering partial refunds or prorated prices for members once they’re allowed to reopen.
Unfortunately, a handful of health clubs are taking quite a different approach to the matter. They seem unwilling to offer any type of compromise. Certain ones even refuse to communicate with their members at all. They won’t answer phone calls or emails and probably have no real plans to make things right with their members. That doesn’t necessarily mean you’re out of luck, though, as consumer law helps protect people in such situations.
Am I Entitled to a Refund?
Whether you’re entitled to a refund depends on numerous factors. These might include the size of the gym and its policies regarding closures to name a few. In many cases, the law requires businesses to provide refunds or future credits if they close their doors and customers are unable to receive the products or services they paid for.
Still, this is uncharted territory for most businesses. Their closure policies often apply to floods, fires, tornadoes, and financial hardships. COVID-19 is an unprecedented scenario no one could’ve really planned for. If you’re having difficulties getting any answers from your gym regarding refunds or other means of making amends, don’t hesitate to reach out for legal assistance.
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