What Should You Look For In Plumbers?

Whether you have a burst pipe, slowly draining drains, no hot water or the chronic smell of sewage, you know you need to call a plumber. However, there are many different options. How do you know who to hire? Let’s learn what you should look for in plumbers.

A Good Reputation

Plumbing problems range from annoyances to disasters. And no matter what plumbing issue you face, you can’t afford to hire someone who doesn’t know what they’re doing. Nor can you afford to hire someone who does cheap simple tricks instead of thorough inspections and repairs. One way to find a good plumber is by searching online ratings and reviews posted on online business directories. However, you need to read these carefully. It is easy for a business to get fake five star reviews with or without comments, pushing up their score. Others may ask friends and family of the business owner to post glowing reviews. Read the negative reviews to see what the worst case scenario is. Do they show up late? Do they overcharge? Do they rush the job and charge you to come out again later? Do they replace an entire hot water heater when the issue was more likely just a sensor? A single negative review is not a problem. If they have many negative or middling reviews, then you should have doubts about using that plumber. If you see several negative reviews in a short period of time, check the time stamp of the positive reviews. If there are half a dozen five star reviews that have no text or a generic “they’re awesome” comment, don’t use the plumber because they’re trying to use reputation management services to hide their own problems instead of offering better service.

Experience in the Issue You’re Dealing With

 
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Verify that the business has been in business for several years. You don’t want to hire a fly by night operation. Note that you don’t want to do business with a plumber who works under several different business names, either. That’s one way to try to hide a bad reputation. Furthermore, you need to ask about how much experience the plumber coming to your home has. After all, it doesn’t matter if the owner has 20 years of experience if the person coming to fix your hot water heater isn’t familiar with these systems. And never let someone who has no experience with gas appliances work on them.

A Local Service Provider

Why do you want to find local plumbers Canberra based? First, you know that they’ll be able to get to you as quickly as possible. You don’t have to wait hours for them to arrive. Second, it means that they’re referred by your friends and neighbors. This makes their reviews and referrals more reliable, whether or not they were referred to you via word of mouth.

Non-Destructive Leak Testing

The best plumbers offer non-destructive leak testing. They can find leaks in your walls or foundation without causing property damage. This type of leak testing will also ensure that you can find leaks in the rest of your home aside from the ones that you already know about. Then you only have to call out a plumber once to repair the problem.